Common Problem

• Loading or Lag Issues
• Billing Help
• R2 Login Issue
• Password Help
• How to Submit a Ticket

• During installation, progress gets stuck at 22% or an error message is displayed. Why？
• A notification displays, telling you that your Flash player is out of date?
• A virus is detected during install.
• I see a blank screen and the error message “Please contact the GM” when I play games.
• Is the R2 Client not working well in Windows 10？