What is a GM?
An in-game GM is a Mentor that has shown great promise and dedication while Mentoring. These are players that have been with us for an extended period of time and have shown exceptional dedication towards their fellow players.
GMs are in-game volunteers that are trained more intensely on difficult player issues. If a Mentor requires support on a server, normally a GM will log into the secondary Mentor account (R2Professor) to provide assistance.
How is a GM different from a Mentor?
Generally, GMs don't log into servers unless specifically requested. Outside of specific in-game issues, GMs have vastly different duties, mainly to support Mentors:
-Review and contact approved Mentor applications
-Recruit potential Mentors and provide training
-Additional forum contact to assist Moderators and Mentors
-Ensure new and old servers are monitored
-Review weekly Mentor server monitoring for quality
What can't GMs do?
GMs cannot release confidential information regarding the Mentor program, such as contracts and the terms disclosed in the contract, other volunteers' information, or contact details of any contact they have made through the Mentor program. GMs also cannot release personal information regarding their identity, personal characters for any player, including their own, or their status within the GM program.
GMs cannot perform mutes or bans. They forward infractions to, and leave the ruling up to, official R2Games staff. They provide no opinions or biases on the infractions reported and only have access to the character name they see in-game; they have no access to personal information, account information, ticket history, billing records, or anything connected to the player.
They cannot give personal opinions on a player's build or how one is to play the game. GMs are there to answer simple gameplay questions, monitor Mentors, and ensure that the game is adequately covered with Mentors. GMs will not disclose information about other players, mechanics of the game, or personal opinions.
Doesn't this create an unfair advantage?
GM status in no way gives an unfair advantage. They are volunteers whose sole purpose is to help other players. There are no in-game benefits that are given to GMs: their personal characters have the same rules, restrictions, and interactions as every other character.
News and Events are not released to GMs before it is posted in the forums, so they have no knowledge of any information beforehand.
GMs in no way receive beneficial treatment from R2Games. We do not prioritize their issues above other players, nor do we endorse any infractions made on the part of a GM. In fact, we expect them to behave at a higher standard and their infractions have more severe consequences than a normal player.