Support>Game Issues>Reporting a Player

Reporting a Player

If you encounter offensive, negative, or disruptive experiences within the games, you can report the player via the ticket system with detailed information. Once a report is made, our team will review it and decide whether a punishment will be placed. Sometimes you may be notified when a player you reported is punished, but that does not mean there was no penalty.


Examples of unacceptable behavior:

-Sharing an account

-Abusing or harassing others


-Taking advantages of bugs



-Stay calm and try to avoid any auguring with the player

-Provide the screenshots or videos of the behavior and make sure the necessary info like character name and server time are all clear

-Leave a clear and concise comment about the behavior

-Please do not submit duplicate reports for the same player as it will not help at all

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